FAQ – Fequently Asked Questions
Why choose us?
We stand out from the competition with our personalized, courteous, friendly, and stress-free service.
Quickly regain peace of mind—no hassle, no headaches.
On top of that, you can count on the expertise of our seasoned technicians.
What is your specialty?
With a broad technical background, we cover a wide range of IT services. You can be confident you’ll receive quality service no matter the issue.
In the rare case we can’t complete the work ourselves, we’ll guide you to a trusted resource who can.
What are the service terms?
3 available service options:
– Remote support (via TeamViewer)
– Drop off your computer
– On-site service at your location
Where are you located?
We are located in Leduc, AB.
We offer on-site service in Leduc, and surrounding area (Beaumont, Devon, Edmonton…)
What are your rates?
Each case is unique.
To provide the most accurate and personalized service, please contact us for a free estimate.
On-site technician visits are billed with a 1-hour minimum.
Do you offer a warranty?
We honor the manufacturer’s warranty on any purchased parts and guarantee our installation labor for 90 days.
After a support visit, you also receive 1 hour of free remote technical support.
What are the payment methods?
3 accepted payment methods:
– Cash
– Interac e-Transfer
– Credit card / PayPal (Via Square)
What are the terms and conditions?
Phone:
– Response within 4 hours
Email:
– Response within 24 hours